Yesterday, Sinergia responded to our review of them. In this post, we will address what Sinergia said in response to the first point from our review. This post includes only a small snippet of Sinergia’s response; if you’d like to read their full response, you can find it here.
The first point in our Sinergia review was:
Sinergia claims that "JBS published in 2023 the commitment to banning ear notching by 2023." As evidence for this claim, Sinergia provided a link to one of JBS's animal welfare pages. However, the link does not state JBS committed to this. We also checked every archived version of the link and could not find this commitment. Further, in 2024, JBS stated that they still use ear notching due to "Difficulty in finding alternatives that ensure process traceability."
At one point, JBS had a tentative plan to stop ear notching by 2027, but it was later abandoned (currently, we are unsure if it has been reinstated). This plan was the closest thing we could find to the commitment Sinergia alleges.
Although this commitment does not exist, Sinergia estimates that this commitment has helped 8,700,000 piglets per year since 2023, and claims 70% of the credit for helping these piglets.
Note: Sinergia's claim "JBS published in 2023 the commitment to banning ear notching by 2023" was in Cell W10 of Sinergia's original spreadsheet. Sinergia/ACE (meaning Sinergia or ACE) deleted Cell W10 from the spreadsheet right before Sinergia issued their response.[1]
Sinergia responded by saying:
Vetted Causes made an error in their analysis. JBS’ commitment to abolish ear cropping does exist. JBS clearly states in Brazilian Portuguese on its website: “100% da mossa abolida até 2027,” which translates to “100% of ear cropping will be abolished by 2027.” The term "mossa" refers to ear cropping in Brazilian Portuguese, and further explanations can be found on industry websites (1, 2). This commitment was also published in JBS’ 2022 Animal Welfare Report, published in October 2023 (page 33).
Sinergia’s Brazilian team, which is native in Portuguese but not English, made a minor mistake in the spreadsheet shared with ACE. It stated “Committed to banning ear notching by 2023,” when it should have said “Committed to banning ear notching in 2023.” Sinergia acknowledges that this mistake shifts the meaning of the sentence and it has since been corrected.
Although Sinergia downplays this as a “minor mistake,” it results in Sinergia receiving credit for helping millions of JBS's pigs who were not impacted (i.e. JBS pigs who have their ears notched from 2023 to 2026).[2] This is not a “minor mistake.” Further, Sinergia claims that this "mistake" has been corrected, but all that was fixed was changing the phrase “by 2023” to “in 2023” in Cell K10.[3] The impact calculations were not fixed, and still incorrectly credit Sinergia for helping millions of JBS's pigs who were not impacted.[2]
Additionally, we’ve previously stated concerns about the possibility of charities deleting important evidence related to a negative review. We’re worried that Sinergia/ACE has done that here. In Sinergia’s commitments spreadsheet, Sinergia/ACE deleted a column that had information related to our review.
As explained above, Sinergia claims that when they said “by 2023,” they meant to say “in 2023.” Further, Sinergia indicates that this "mistake" occurred because their Brazilian employees are not native English speakers. However, Sinergia’s original commitments spreadsheet contains a Cell that suggests otherwise. Cell W10 of Sinergia's original spreadsheet said “JBS published in 2023 the commitment to banning ear notching by 2023.”[4] If this was a translation issue, why did Sinergia know how to use “by” and “in” in Cell W10, but not in the Cell with the alleged "mistake"?
Unfortunately, Sinergia/ACE deleted all of Column W right before Sinergia posted their response, and did not add any note stating that this column was deleted. [1] This column contained Cell W10, where Sinergia stated that “JBS published in 2023 the commitment to banning ear notching by 2023.”[4] For context, Sinergia/ACE added notes for every other edit that was made to Sinergia's spreadsheet after February 20th, 2025, and this was by far the biggest edit (Column W contained more text than any other column in the spreadsheet, and was completely deleted).
Note: Cell R10 of Sinergia's spreadsheet further suggests this was not a mistake/translation issue, as Sinergia states that the “Transition deadline” for JBS to stop ear notching is 2023.
We are extremely disappointed that Sinergia downplayed this as a “minor error,” and that Sinergia/ACE deleted information that is relevant to our review without adding a note. We plan to address Sinergia’s complete response in the future, but wanted to post this now.
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Sinergia/ACE deleted Column W (which contained Cell W10) shortly before Sinergia published their response. We know that Column W had not been deleted as of 3/15/2025, as we took a screen recording of the spreadsheet on that date (skip to 1:39, notice Column W has not been deleted yet). We know that Column W had been deleted as of 3/20/2025 (the day before Sinergia published their response) since we downloaded the spreadsheet on that date. We also have a recording of Sinergia's spreadsheet from 3/21/2025 where Column W has been deleted. Sinergia published their response on 3/21/2025.
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Screen Recording of Sinergia's 2023 Pig Commitments Spreadsheet from 2/12/2025 (skip to 1:50 to see Cell W10)
Sinergia continues to be deeply concerned about Vetted Causes’ misrepresentation of our intentions. Rather than engaging in a fair and constructive dialogue, giving us the right to explain ourselves before accusations of falseness are published, Vetted Causes makes inflammatory statements, selectively presents information, omits key context, and unfairly implies bad faith on our part, something that violates the norms of this forum.
Selective Quoting and Misrepresentation
It's noteworthy that Vetted Causes chose to highlight a “small snippet” of our full response first, using an accusatory title to create a separate post rather than commenting and engaging with all involved in the previous discussion. This omission excludes the parts where we raise concerns about their mistakes and misinterpretations when accusing us of false claims and taking credit for non-existent or old commitments. We urge Vetted Causes to work with longer texts that can better inform readers by addressing all matters fairly, instead of selecting segments to produce new and short posts that accuse us of “false claims”. False usually carries the meaning of “not true, but made to seem true in order to deceive people”, and Sinergia strongly refutes this accusation.
The Alleged “False Claim”
Vetted Causes claimed that Sinergia falsely reported a JBS commitment to banning ear notching. Now that it has been well explained that this accusation of Vetted Causes was mistaken, Vetted Causes fails to acknowledge that they were responsible for unfair accusations of falseness towards Sinergia. Instead, Vetted Causes decides to release new accusations of bad faith against us.
The Spreadsheet Error: An Honest Mistake, Not Deception
Sinergia acknowledged that a mistake was made in our spreadsheet in our first response. We appreciate Vetted Causes for pointing out that our spreadsheet stated, “JBS published in 2023 the commitment to banning ear notching by 2023.” We didn’t notice this when preparing our first reply. This information is accurate, as it was indeed written by Sinergia’s team. Initially, when we didn’t see this information, we believed the most plausible explanation was that this was a translation error. However, upon reviewing the context, the most plausible explanation is that Sinergia unintentionally typed the wrong deadline—2023 instead of 2027– and continued to fill out other parts of the spreadsheet with the mistaken deadline. Given that this spreadsheet was prepared several months ago, we were unable to recall every detail of its compilation, but we take responsibility for the oversight.
That said, we want to emphasize again that this was an honest and unintentional mistake, not an act of bad faith, as implied by Vetted Causes. We are sad to see that Vetted Causes, however, has escalated this into a text that suggests dishonesty, which is both unfair and unsubstantiated.
The Removal of Cell W10: Addressing Confidentiality Concerns
Vetted Causes suggests that we deliberately deleted information to obscure evidence. This is not true and again implies we act in bad faith. Cell W10 was removed due to confidentiality issues, and ACE will be providing further clarification on this matter. We invite Vetted Causes to please note that this cell is not available on our hens spreadsheet either. There, it was deleted before publication by ACE because it contained confidential information too. It is irresponsible for Vetted Causes to speculate and present this as evidence of wrongdoing without having conclusive proof of it and waiting for a full explanation.
A Pattern of Unfair Accusations
Instead of assuming good faith, as is the norm of this forum and other spaces for constructive discussions, Vetted Causes continues to use inflammatory language such as “false claims” and “downplaying.” These accusations are not only misleading but also undermine the integrity of reasonable debate. We urge them to reconsider their approach and engage with organizations in a manner that is fair and collaborative.
A Call for Improvements
We once again invite Vetted Causes to uphold the basic principles of fairness and integrity, and their own promises of ‘honest and accurate charity evaluations’ by:
Sinergia remains committed to transparency, acknowledging mistakes, respectfully interacting with other stakeholders, and creating a real and meaningful impact for farmed animals. We will continue our work despite any attempts that seem to aim to discredit us. We hope Vetted Causes will reflect on their approach and choose a path that fosters constructive discussion rather than divisive rhetoric.