I'm the chief of staff to GiveWell's research director. I previously worked on our recruiting team, and prior to GiveWell taught high school math. I learned about EA in 2014 when I stumbled on Scott Alexander's blog.
All writing on this account is personal and not endorsed by my employer (the only exception is if I answer questions on GiveWell's job posts). If you'd like to see more of my personal writing, check out my Substack blog, Varia.
Hey Clare, quick thoughts:
This is a really interesting question! (flagging that I wrote this comment hastily and didn't edit much—lmk if it would be helpful to clarify anything.)
Bottom line: If you look at Glassdoor applicant reviews and sort by recency, you'll note that in the last ~year and a half, GiveWell has only received 2-3 negative reviews, which is about 10% of the total reviews. I think that's a departure from years prior, in which we received many more negative reviews.
I spent a lot of time thinking about Glassdoor shortly after I joined GiveWell (IIRC I was thinking about this in late fall 2023?). My diagnosis was that we were doing a pretty bad job of informing candidates about what to expect from our hiring processes, we were moving too slowly with candidates, and our communications were weak. Here are a few specific things that I think contributed to the improvement in our reviews:
I also echo much of what @PhilZ said in his response to your question, especially: It's very difficult to get information about the extent to which Glassdoor (or similar) reviews deter strong candidates from applying. This is painful; I wish we had better information.
Last thing—wanted to quickly note current Glassdoor data (which I think is somewhat different than what you describe):
Regarding argument 3, wanted to note that GiveWell funded a large survey in 2019 to learn about the preferences of its beneficiaries (general commentary, dedicated page, blog post). The learnings from that study changed GiveWell's moral weights, and they've funded more work on understanding beneficiary preferences since then.
There are many more cases of GiveWell considering local insights, cross-context applicability of programming, etc. I'm commenting quickly so not going to pull examples at the moment, but I think it's pretty easy to look at ~any grant writeup and see evidence of this.
I'm focusing on GiveWell in this comment because I think GiveWell is implicitly the target of many critiques of "EA" global health and development funding. I'd retract the comment if it became clear that the critics I address weren't referring to GiveWell at all.
And, this comment isn't intended to address the question of whether GiveWell and other EA-ish funders should do more to listen to beneficiaries and glean wisdom from local experts (personal opinion: they should), but I think some of the quoted critiques in argument 3 are just false if understood literally. Such critiques are consistently confusing to me; I'm not sure whether to interpret them as bad faith, imprecise, or as operating from very different basic views on moral philosophy and ethical obligation.
(commenting in personal capacity)
Rarely.* If we think we have a good shot of hiring someone through a closed hiring round, we typically wouldn't open a public round. I think the only exception to this would be a situation where we're inventing a new role that's relatively unique to GiveWell. In cases like that, we might have one or more potential internal candidates, but we'll likely feel uncalibrated on what strong candidates look like because we lack comparators for the role. So, we might still launch a public round so that we can obtain more comparators and avoid missing strong external talent.
*can't speak for all orgs
Hey Richard :)
Hey hey, thanks for participating! Your questions:
Additional loose thoughts:
I can't speak for all organizations (seriously! this is something I'd expect to wildly vary across org type and size), but at my organization (GiveWell) it's currently unlikely that any cold pitch for full-time employment or a contract would be successful. I receive lots of pitches, and I typically ignore or decline them. That's because at our current size and level of specialization:
I can imagine a cold pitch that would be useful, but it would need to be related to a hiring need that met some of these criteria: (1) it's pretty complex and hard to describe legibly to external folks, (2) it requires very high context on our work and we think it would be difficult to find the right person with an external search, (3) Neither of the previous conditions apply, but we just don't have time to design a job application process at the moment.
The biggest mistake I think pitchers make is being very confident about their ability to provide value without really understanding the organization they're pitching—that's a big turnoff! Fwiw, this is a failure mode for all kinds of cold messages.
This message is very light on advice for making pitching work (sorry), but that's only because I haven't experienced many successful pitches. I hope these thoughts were useful, and good luck!
Hey Siobhan, totally makes sense that you feel individualized feedback would be the most useful thing for you. I'm sorry that we're unlikely to provide that as part of this AMA! Fwiw, my personal reasoning for not responding to requests for feedback is:
In general, I think it's ~always ok to cold message individual people and ask for their advice. In fact, I'd encourage you to do that: cold messages are probably under-sent, and they've been very useful for my career journey. But, I don't want to offer a blanket guarantee that I or others will respond to all requests for individualized feedback (regardless of whether the requests are made in private or public) because in some cases people will wish to decline the requests for valid personal reasons.
Notwithstanding the above, all of us are doing this AMA because we want to be helpful—so we really hope you'll ask any other questions that would be useful!
hey geoffrey, here are a few drafty thoughts that boil down to “You should probably invest a bunch of time before giving up” and “It’s hard to get useful data from rejections":
@Ben_West🔸 this is not really a substantive comment, but just wanted to say that this is the only time I've seen someone mention Tolstoy's The Kingdom of God is Within You (imo one of the all-time great theological tracts) online or in real life—that was pretty exciting. Thanks for writing this; I really enjoyed the read!
One comment on a trivial thing:
- I agree that Satan's temptation of Jesus is not typically interpreted as meaning that governments are intrinsically Satanic. But, I also don't think it's correct to say that the Bible clearly states that civil authority is intrinsically godly (your quote from the Cambridge Bible argues this, but their reasoning proves too much—basically, if God is sovereign, you could use the same argument to say that everything is a divinely mandated institution because everything is created by God. Some Christian groups do bite this bullet, attributing even the existence of sin to God, but most do not.). I think the standard synthesis view from a variety of Scriptures (and drawing especially heavily from Jesus' comments on Roman taxes in Mark 12) is something like "civil authorities are somewhat morally neutral; you should probably default to obeying their commands unless they're directly contrary to what God requires." My best guess is that Tolstoy and many other Christian anarchists would actually agree with this technical interpretation, but they'd argue that the set of civil commands that are contrary to God's commands is just very large—probably including all civil commands—because they ultimately enable the governments in their contexts to do ungodly things. But, it's complicated; there's a ton of debate between Christian theologians about how to understand the morality of institutional behavior.