I think there might be two things here:
Customisation is hard and (groups think it is) necessary: Groups want something weird or custom about their courses (their own facilitators for just their group, in-person groups, different readings, translated content etc.). This is always true, because if they were okay with something standard their members could just take our standard courses.
(FWIW I think most customisations that groups want are probably not necessary, but people behave like they are critical blockers. Most group leaders should probably think more carefully about the time trade-offs of getting more things 80% right rather than few things 99% right. Quality is not the goal. I don't think this philosophy works everywhere, but for (especially informal) group organization where stuff is bound to get dropped anyway it seems fair to accept.)
This customisation usually meant having to communicate and manage this. And there would be ongoing coordination overhead - inevitably a facilitator gets ill occasionally, or a room isn't available, or people haven't done the readings and want to reschedule. And then for each of these events there's some extra coordination layer added for the group. We automated more of this over time, but it's still always clunky if say a facilitator is ill at short notice and we need to find a substitute.
I'm not quite sure what the lessons are here. I think if I was to try to support as many groups with ops support now I might try (moderate confidence, please don't take this as perfectly accurate - I also suspect speaking to many diverse group leads would lead to better insights here):
I'm not [...] Bluedot and don’t want to tell them what they should prioritise! IIRC Bluedot was thinking about doing some version of this eventually, but it likely won’t happen in 2025
At a meta level, BlueDot would be open to people suggesting what they think would be good for us to do more directly to us! (Although we don't commit to actually doing it).
As for BlueDot's plans, I'd say:
Note that because you can go to EAG for free by not paying, it is actually allowable for gift-aid. This is because there is no signficant benefit from the donation given that the same benefit can be had for free without significant other cost.
Source: Charity guidance on gift-aid section 3.43.7 (plus prior experience running Gift Aid-able events and consulting with lawyers + HMRC then)
I worked with Gergo while I was at BlueDot Impact and he was at AI Safety Hungary. He is hard-working, has good insights about this space and clearly very value aligned (all of which is corroboated by the success of things like AI Safety Hungary and the insights posted on his Field Building Blog).
I'd recommend Amplify as a valuable initiative in this space, especially when compared to other similar work.
Thoughts on FAQ 3 ("Why not hire a regular marketing agency?")
I would strongly +1 the points already in the FAQ about value alignment, and having insight into the EA/AIS space.
At BlueDot we worked with many external agencies, and burned a lot of time and energy trying to explain things, or going back and forth on things not being quite right. When we worked with people who 'got' AIS stuff, things moved much faster (e.g. with Good Impressions - although my understanding is that they are capacity constrained and have a different expertise set than Amplify, hence why I think Amplify would be a good addition).
This is perhaps in contrast to the EAIF evaluation of "It wasn't obvious to us that different organisations working with Amplify would be more valuable than them working with for-profit digital marketing agencies."
As a separate point, I would also note that the quality of agencies varies dramatically, and it's very hard to evaluate whether an agency is actually any good. I have much more confidence in Amplify, and I expect Gergo's track record + general transparency will help us continue to track this much better than general external agencies.
(Although on a side note a list of agencies that are known good (ideally with evidence) + understand our space and needs would be a valuable resource too. Although even if we had this I think it would still be worse than having Amplify funded.)