Thanks for the insightful post, Shaan!
Iāve been a policy researcher (aka āthink tankerā) for eight years.[1]Ā Over this time, Iāve learned how good scholars conduct and share their research, build and manage their teams, and push their ideas into public policy. Iāve also seen some scholars struggleāfalling prey to partisanship, corruption, or simply poor research or management practices.
This post lays out my thoughts on how to be a good policy researcher. The first section reviews useful skills, practices, and behaviors. The second section explores how to write reports, build useful tools, engage with journalists, and host events. The third and last section examines common failure modes by which policy researchers lose productivity and influence.
I hope this post helps to inform new and aspiring policy researchers on how to succeed in this field, and perhaps even remind established scholars of best practices.
TL;DR:Ā
The best policy researchersā¦
You get additional points forā¦
These qualities are generally understood and appreciated. There are a few other qualities, however, that I think are undervalued but critical for effective policy researchers: discipline, teamwork, and creativity.
A disciplined scholar commits adequate time to research projects. Although their attention is often pulled in a hundred directionsāon events, external relations, fundraising, management, and various other tasksātheyĀ schedule blocks on their calendar for deep work on longer publications for which they discourage any interference. And while they enjoy reading deeply, they know when it's time to start writingāand can shift back-and-forth between modes of consumption and production.
A common problem across think tanks is for teams to accumulate research debts because leaders are swamped with networking, fundraising, and various other non-research duties. Leaders therefore become bottlenecks in their research pipeline by failing to put enough words on paper or provide sufficient feedback to staff who are doing so. Better discipline and time management is the only cure.
Policy researchers are not solo acts. Unlike academics, they are evaluated more on impact than the quantity of first-author publications, and, as my RAND colleague Melanie ZaberĀ explains, āImpact usually happens because of collective effort and insightāso we value teamwork.ā Even the best policy researchers must work with a team of researchers and administrators to be effective. They donāt need to be extroverted, but they canāt be loners. ThinkĀ nerds, not dorks.
Good think tankers therefore value project management and appreciate the importance of regular team communication, tag-ups with project sponsors, tracking budgets, and submitting work on time.
They're also good networkers. They present at conferences and workshops, and chat with policy stakeholders (and potential donors) across government, industry, and foundations. They track which members of Congress work on their portfolio. They maintain a network of advisors who can review and discuss papers before they're published. They might even use this network to assist in fundraising or to write short publications of their own.[5]
As a freelance editor, I frequently review reports that have already been reviewed and marked up. Thereās a huge difference in writing quality between papers that have 1-2 polite reviewers and those that have 3+ reviewers with subject matter expertise who carefully analyze and wordsmith every line.
Good think tankers value aesthetics and storytelling. They know that policymakers have little patience or interest in reading unappealing, jargon-filled reports, so they carefully consider report design, layout, and readability. They also recognize the utility of tools, games, and graphics (see section below).
A senior defense researcher produced a unique and high-quality assessment on U.S.-China military competition for a top Pentagon official. The sponsor told the researcher that it was useful, but a bit hard to read, and could use more graphics. The researcher recruited a graphic designer to support a second version of the report and soon after DoD and congressional staff began reading and sharing it widely.
A policy researcherās primary product is an analytic report. It should focus onĀ important, tractable, and neglected (ITN) issues. Most reports should offerĀ actionable recommendations. That means:
Sometimes authors may not write actionable recommendations if their primary objective is to frame debates, set policy agendas, or provide neutral assessments. In my CSIS report onĀ countering small drones, for example, I provided a list of metrics that the U.S. Department of Defense should track to evaluate program success. However, I think researchers tend to overvalue these kinds of analyses when policymakers are looking for specific recommendations or evenĀ draft legislative language.
As New America CEO Anne-Marie SlaughterĀ explains, āWhat we are selling is not just ideas. Its ideas married to action for the purposes of change.ā In other words, we should avoid saying interesting things for the sake of saying interesting things.
Consider the following suggestions when writing longer reports:Ā
Think tankers also build tools, games, graphics, and other resources to support the policy community and help educate the general public. Consider the following:Ā
Media engagement should be a high priority for policy researchers. Even if our research is brilliant and our reports are beautiful, they wonāt automatically attract readers upon publication. Rather, our readership often depends on popular media outlets sharing and summarizing our findings to a wider audience. Think tankers and journalists thus enjoy a symbiotic relationship wherein think tankers provide background for stories, and journalists direct readers to policy studies and recommendations.
Conversing with journalists is also healthy for policy wonks. Interviews force you to effectively summarize your work and revisit basic questions: Why does your research matter? What are the main takeaways? How do you know what you know? You should obviously think about these questions throughout your research process, but speaking on-the-record adds a personal cost to failure. It putsĀ skin in the game.
You should, however, also know whenĀ not to engage with the media. Respectfully decline offers to speak on subjects for which you are not an expert, or on breaking news that youāre not actively tracking. As P. W. SingerĀ cautions, do not āconfuse visibility with utility.ā
Many think tankersāespecially at the junior levelsāare part-time event planners. They might organize large rollout events for new reports, or host smaller roundtables or book talks.
Event planners and moderators should:
A failure mode is āa potential way an initiative or project could fall short of its goals, leading to a significant loss of impact.ā[8]Ā
Michael Aird explains six ways that research projects can go wrong:Ā
- It's simply inaccurate.
- It's unclearly written.
- Accurate. Clearly written. But irrelevant to any important topics.
- Accurate. Clearly written. But irrelevant to any important decisions.
- Accurate. Clearly written. But hard for key decision-makers to use.[9]
- Accurate. Clearly written. But never seen by key decision-makers.
I'd add one variant to #6: if a policy choice is time-sensitive, you fail if you don't provide your research to decision-makers before they make their decision. I think this particular failure mode is very common. Think tankers frequently operate too slowly to be relevant to urgent policy decisions. They may be slowed down due to internal bureaucracy (e.g., slow publication timelines), external bureaucracy (e.g., project sponsors are slow to respond), or classification burdens.
In addition to Michael's list, I've found three more broad failure modes for researchers: forgetting their audience, corruption, and writing in a bubble.
You should always remember your audience, no matter what youāre writing, building, or organizing. Your primary audience for a single product should be one or a few (never all!) of the following:Ā
A think tankerās reputation is everything. A reputational hit stains their home institution and hollows their policy influence. Good scholars are therefore extremely attentive to their reputation and potential conflicts of interest. They know how to pitch and lead projects while maintaining research independence, regardless of the funding source. They areĀ transparent about their donors, and their publications acknowledge any direct sponsorship.Ā
Bear in mind the words ofĀ Frank Sacker from ShowtimeāsĀ Billions, who warns that āPrinciple doesn't usually go away all at once. It's a creeping erosion.ā In other words, an ethical think tanker does not simply wake up one day and decide to acceptĀ luxury handbags from a foreign government intelligence officer.
Policy researchers need toĀ get out of the building and connect with stakeholders across government, media, academia, and industry to hear diverse perspectives on their subject. They shouldĀ involve decision-makers throughout their project timeline to help identify political constraints or interests.
Writing in a bubble also includes failing to ask for and incorporate feedback. Unfortunately, many researchers will follow the norm of requesting feedback, but then object if the feedback if negative or suggests time-consuming changes (e.g., using a different methodology, or significant changes to the report structure). You can avoid this dynamic by seeking feedback throughout your research process instead of towards the end when you've finished a first draft.
Iām confident that new and aspiring think tankers who follow these principles will be successful. To recap the main points:Ā
Avoid common failure modes for policy researchers, such as forgetting your audience and their particular needs, failing to operate at the speed of relevance, corruption, or writing in a bubble.
Ā
This post was written in a personal capacity and does not necessarily reflect the views of my current or past employers/clients. Thanks to Reja Younis, Christian Ruhl, and Farah Rishi for reviewing and providing helpful feedback.
Iām currently a defense analyst at RAND and freelance editor for several policy-focused think tanks and foundations. Previously, I was a deputy director and fellow at the Center for Strategic and International Studies (CSIS).
My favorite writing advice is byĀ George Orwell (1946) andĀ Scott Alexander (2016).
Nowadays, theyāre the ones experimenting with how to incorporate LLMs into their research process.
See also epistemic legibility.
Sometimes these advisors are formally recognized as ānon-resident associates.ā
I think these products are undervalued. Check out Chris Olah and Shan Carterās excellent article onĀ Research Debt and the importance of distilling what is known.
Certainly, too much rehearsal can be badāyou donāt want your events to sound like panelists are reading off a sheet of paper. But at minimum, go over the operations and introductory questions with panelists.
Definition via Gemini AI, with minor edits by author.
You fail if your product is not responsive to the decision-makerās format preferences, such as reports, two-pagers, briefing slides, videos, podcasts, interactives, or personal briefings.
Thank you for this clearly written piece. I'm sure I won't remember all the great advice, but I've saved it to return to.