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Sharang Phadke

Product Manager
1024 karmaJoined Working (6-15 years)

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3

I'm a product manager with a software, data science, and healthcare background. I worked on the EA Forum from 2022-2023, and previously spent 8 years as a software engineer and product manager in healthcare tech.

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Hi Kirsten, thanks for raising this issue. You're right, we don't have copyright permission. I'm going to be emailing authors of the specific set of posts we plan to narrate from before the license change.

Hey Rocky, thanks for these thoughts

  1. Searching with quotations is actually supported, and it does give you the desired behavior. The issue is that the snippets of text from posts that we're highlighting are not properly focusing in on the search term. We're planning to fix this soon.
  2. Thanks for this feedback, we'll keep that in mind. We definitely won't overshadow the main common-to-everyone components of the frontpage.

Thanks Nathan! Do you happen to have an example of another site that does paragraph-level reactions well? The main question that pops to mind is is clutter vs value

Hi there, thanks for expressing your interest in post votes. I am pretty excited about trying them out on posts after lots of people gave us good reasons for this in our last feedback post. A major reason we started with the comment level was that turned out to be technically much easier, and we thought we'd be able to learn and iterate faster before considering the post level.

It’s worth clarifying that the Online team’s budget was much less than $2M budget before 2022, and a lot of the development of the Forum happened between 2018 and 2021 with one developer (JP). The  budget and team grew in the last 12 months with FTX funding and significant growth in the EA movement, and now we’re evaluating what portion of the $2M budget to put towards continuing to develop the Forum versus new projects we’re exploring. It's also worth noting that a portion of the $2M budget goes towards the content team (Lizka), and moderation and support contractors, who I think are super valuable but not the bulk of our budget, so I'll instead focus on the product/engineering team and the platform in the next part of my response.

When I think of how the Forum compares to other platforms, I see some major tradeoffs. Compared to social media sites like reddit, twitter, and facebook groups, the EA Forum encourages long form content and high quality discussion much better, is a more focused space (with no ads or non-EA content), and indexes and organizes content better. Compared to individual or group blogs, the Forum is much more open (anyone can post), and prioritizes discussion better (commenting features are more hidden on many blogs).

Put together, I think these mean that the EA Forum is a more attractive space for EAs, and ultimately the network of users is a key factor in determining the value of the site.

This isn’t to say that the Forum can claim 100% counterfactual value for every interaction that happens in this space (compared to a world where it didn’t exist and we had a subreddit), but I do think the Forum has been valuable. I wish we could measure this value in a really clean way without too much effort (and we have near term plans to do more work here), but on the other hand I think it’s important we avoid the trap of focusing too much on measurement and evaluation for a public good that has fairly diffuse impact.

Hope that was helpful.
 

Thanks for this great question. It’s hard to answer this both because our model of how the Forum creates value includes lots of diffuse second and third order effects, as well as because well, predicting the future is hard! My guess is that the biggest factor here is the size of the EA movement. I would guess that the value of the Forum will scale as the EA movement and community scales.

Here’s a summary of how I think about the value of the Forum:

  1. The Forum is an educational resource, providing different sorts of useful information to different users, from announcements and updates to novel research ideas and opinions.
  2. The Forum helps segments of the EA community create common knowledge and make collective progress on important ideas, as well as coordinate on opportunities.
  3. The Forum helps folks learn and get excited about EA ideas and causes and helps build a sense of community around them. This has the effect of motivating folks to work on the important ideas that are discussed in the space.

Often when we try to ask individual users how the Forum has been impactful for them, we hear that they enjoy reading and have learned about important ideas or made useful connections on the Forum. EA organizations tell us the Forum helps them establish their brand and ideas and later on recruit funding or employees.

Based on this, my guess is that the network of users that participate in the Forum is a huge factor in its value - a bigger EA movement would mean coordination and education would simply have a bigger audience and more potential for impact.

In terms of going big or maintaining what we have, I think we're probably near to the edge of the impact we can get with tech improvements given the current size of the EA community, though there's disagreement about this. A content specialist could add a lot of value in ways not through the tech, through content curation, special events, etc. That said, we do plan to take big swings that are outside of the core product of the EA forum, as JP mentions elsewhere.

Yes we are working on reactions now, and hope to roll something out within a week or two!

Thanks for flagging the issue with AI Narration. We've known that edited posts were a possibility, but hadn't prioritized recreating the narration. My guess is this still doesn't quite come to the top of the priority list since most posts do not change after the first publish, but we're going to be tracking this and prioritizing over time.

Thanks for the suggestion on making the link icon copy the url! Someone actually suggested this just this week, and we've been working on it!

I really like this point, but I also empathize with the desire for strong public voices focused on pitching EA ideas to the world. It does feel like it's easier to promote ideas when consistent sets of individuals are spokespeople and public influencers. I hope organizations and the community overall can promote a diverse set of individuals to that sort of platform without blind hero worship in the way you've described here!

What data infrastructure, broadly speaking, would make OWID's work much easier and help your team investigate interesting and new data categories? For instance, what data have you found really hard to get a hold of in the past? What important data categories are particularly important but poorly organized out in the wild?

Relatedly, how does OWID prioritize what to focus on next in a way that prioritizes impactful research?

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