I worked as a software/product engineer at the Centre for Effective Altruism for three years before becoming the EA Forum Project Lead. I'm also the EA Forum's head moderator. If you'd like to support our work, sign up for a 30 min user interview with someone on our team. Hearing about your experience with the Forum helps us improve the site for everyone.
In general, we'd be happy to hear any feedback you have! :) Feel free to contact us or post in this suggestion thread. You can also give us anonymous feedback via this form.
Hey Holly, it sounds like you’re frustrated by how people in EA are engaging with the idea of a pause. I’m sure that’s really hard, and I’m sure I don’t know even a fraction of what you’ve gone through. I know you’re doing this advocacy work because you care a lot, and I really appreciate that. You know that I personally support your work.
However, I’m worried that this thread is becoming unproductive, and risks making the Forum feel like less of a safe space[1].
In particular, my concern is that you are criticizing @Denkenberger🔸 directly in a way that appears to come from nowhere. @Denkenberger🔸 doesn’t say anything about their personal views on a pause before you respond with:
But honestly all I hear are excuses. You wouldn’t want to help me if Carl said it was the right thing to do or you’d have already realized what I said yourself. You wouldn’t be waiting for Carl’s permission or anyone else’s. What you’re looking for is permission to stay on this corrupt be-the-problem strategy and it shows.
In my opinion, this sort of accusation without evidence erodes the Forum’s ability to be a safe community space for important discussions. If it's the case that I'm missing some context and you have personal beef with @Denkenberger🔸, then I don’t think the Forum is the appropriate place to hash that out.
To be clear, I think the following are broadly fine and often good (assuming adherence to our Forum norms):
So I’d like to suggest that you take a step back from this thread. If you find yourself getting frustrated at others on the Forum elsewhere, I’d suggest taking a break from those as well.
You’ve written some of the best posts on this Forum, and the Forum Team greatly values your contributions. At the same time, I also think it’s important that the Forum continues to be a productive discussion space.
A relevant quote from our “Moderation principles” post:
The Forum should be a great and safe space: we’re working on hard problems, and the internet can be rough! We don’t want arbitrary barriers to keep people from joining discussions on the Forum, we don’t want people to be miserable on the Forum, and we want to promote excellent discussions and content.
- Civility and charitable discussion - the Forum should feel like a breath of fresh air and a refuge of sanity. When you join a discussion on the Forum, you should be able to reasonably expect that the other people won’t twist your words, won’t call you names, etc.
- Safety - if users feel unsafe on the Forum — they’re being threatened, or they’re worried that if they post, they’ll have to fend off trolls on their own, etc. — that’s our problem. We need to prevent this.
Thanks Jason! Luckily, which posts get categorized as "Personal blog" is public information (I think it's easiest to skim via the All posts page), so I would be happy for people to check our work and contact us if you think we've made a mistake. If you take a look now, you'll see that very few posts have been moved there so far, and I don't expect the rate to change very much going forward.
2. My guess is that the vast majority of new users don't even know what "Personal blog" means, so I'm not sure how demotivating it will be to them. As I mentioned in another comment, my guess is that getting downvoted is more demotivating for new users.
3. I think that's a good idea, and I'd be happy for users to flag these as mistakes to the moderators, or just DM me directly and I can return a post to the Frontpage if I agree (I have the final say as head moderator).
Thanks Ben! 😊
(Toby's title change was basically just the two of us trying to figure out how to better communicate his role to external people, it's not related to his level. He has a fair amount of autonomy in his role, and I thought "Content Manager" didn't properly reflect that. Also I personally could never remember which of "Content Manager" and "Content Specialist" was the more senior title... 😅)
Ah yeah sorry I was unclear! I basically meant what you said when I said "at their discretion, but starting conservatively" — so we are starting to take "quality" into account when deciding what stays in the Frontpage, because our readers' time is valuable. You can kind of think of it like: if the mod would have downvoted a post from a new user, the mod can instead decide to move it to "Personal blog". I think it's possible that this is actually less discouraging to new users than getting downvoted, since it's like you're being moved to a category with different standards. You can check our work by looking at what gets categorized as "Personal blog" via the All posts page. :)
I expect this will affect only a small proportion of new users.
The EA Forum moderation team is going to experiment a bit with how we categorize posts. Currently there is a low bar for a Forum post being categorized as “Frontpage” after it’s approved. In comparison, LessWrong is much more opinionated about the content they allow, especially from new users. We’re considering moving in that direction, in order to maintain a higher percentage of valuable content on our Frontpage.
To start, we’re going to allow moderators to move posts from new users from “Frontpage” to “Personal blog”[1], at their discretion, but starting conservatively. We’ll keep an eye on this and, depending on how this goes, we may consider taking further steps such as using the “rejected content” feature (we don’t currently have that on the EA Forum).
Feel free to reply here if you have any questions or feedback.
If you’d like to make sure you see “Personal blog” posts in your Frontpage, you can customize your feed.
Thanks for sharing! That's helpful to hear. :) This broadly matches my understanding, based on the data from our 2024 EA Forum user survey[1]. A majority of respondents said that little to none of their Forum time would otherwise have been spent on work, but our site usage increases during work hours — that tells me that a lot of people are using the Forum in place of other media they would procrastinate take a break with during work or school hours. I guess it's good if people are replacing more addictive distractions with the Forum, since you can only really scroll the Forum so much. 😅
I'd like to write something publicly about the results, just haven't prioritized it yet.
None of the EA Forum reacts (including agree/disagree) have a strong version, so those would just be the individual number of users.