There’s an asymmetry between people/orgs that are more willing to publicly write impressions and things they’ve heard, and people/orgs that don’t do much of that. You could call the continuum “transparent and communicative, vs locked down and secretive” or “recklessly repeating rumors and speculation, vs professional” depending on your views!
When I see public comments about the inner workings of an organization by people who don’t work there, I often also hear other people who know more about the org privately say “That’s not true.” But they have other things to do with their workday than write a correction to a comment on the Forum or LessWrong, get it checked by their org’s communications staff, and then follow whatever discussion comes from it.
A downside is that if an organization isn’t prioritizing back-and-forth with the community, of course there will be more mystery and more speculations that are inaccurate but go uncorrected. That’s frustrating, but it’s a standard way that many organizations operate, both in EA and in other spaces.
There are some good reasons to be slower and more coordinated about communications. For example, I remember a time when an org was criticized, and a board member commented defending the org. But the board member was factually wrong about at least one claim, and the org then needed to walk back wrong information. It would have been clearer and less embarrassing for everyone if they’d all waited a day or two to get on the same page and write a response with the correct facts. This process is worth doing for some important discussions, but few organizations will prioritize doing this every time someone is wrong on the internet.
So what’s a reader to do?
When you see a claim that an org is doing some shady-sounding thing, made by someone who doesn’t work at that org, remember the asymmetry. These situations will look identical to most readers:
- The org really is doing a shady thing, and doesn’t want to discuss it
- The org really is doing the thing, but if you knew the full picture you wouldn’t think it was shady
- The claims are importantly inaccurate, but the org is not going to spend staff time coordinating a response
- The claims are importantly inaccurate, and the org will post a comment next Tuesday that you probably won’t notice
Stuff I tell student organizers: Do more meta communication.
Represent the range of views that are in your group. If some people in your student group think “do the normal thing in university and explore your career options” and others think “drop out to urgently work on 2-person AI safety projects," represent to your group members that those are both views held in your group.
If you always serve vegan food, people will assume all EAs are vegan / you’re supposed to be vegan if you’re in EA. I suggest saying something like “We serve vegan food because that’s what works best for the combination of people in our group, but it’s not that everybody is vegan.” About half the people in the EA survey are vegetarian or vegan.
Sample size one here, when I joined the Cambridge EA group I remember hugely respecting that these people who thought chickens were so important they only ate vegan at their gatherings. It attracted me and didn't put me off at all.
But maybe that kind of signaling was more important to me, a religious person who often values personal integrity above impact.
I agree with your great communication strategy about why they serve that food, super helpful. Maybe EAGs should have a line in their application form about that as well?
Also maybe the vibe has changed since 7 years ago...
This seems like maybe a good idea, but could you spell out your reasons? Are you just worried about anyone joining thinking that the group is about any particular thing?
(My own experience is that most people in EA view purchasing vegan food ass a good thing, and I never felt the need to explain this, or never felt that anyone was turned off by it)
In the example about careers, it could across that "do the normal thing" is a front for the more extreme thing. I think it's worth spelling out: different people do have actually different beliefs about what you should do here.
In the example about food, it's common that people assume I'm vegan because I serve vegan food for EA dinners. I'm not, and I don't want to create the impression that a specific diet is a required part of EA. (I should follow my own advice and flag this a little more clearly at my own dinners!)
Ok, I take your point to be that in any area where reasonable EAs may disagree, we should make sure to flag that (which is probably most topics tbh)!
I would agree with that, and maybe the risks you're flagging just don't seem that serious to me because the groups I've been part of always have made that diversity clear 🤔